Registration & Cancellation Policy

1. Buchung

Um eine Buchung zu tätigen, benötigen wir von Ihnen eine PO (Purchase Order) und / oder ein Anmeldeformular mit folgenden Angaben:
  • Course/Training Title und Datum
  • Name jedes Teilnehmers mit Kontaktinformationen (E-Mail, Tel.)
  • Rechnungsadresse und Kontaktperson
  • VAT Nummer
  • PO Nummer

The registration is official when we have sent you a Westcon confirmation.

2. Rescheduling

Training schedule is under condition of sufficient subscriptions (except for courses flagged as “Guaranteed to Run”.
Westcon  reserves the right to reschedule and relocate the training. Only in case of relocation, the participant has the right to a refund.
Westcon  will not be held responsible for unexpected problems or fees associated with travel arrangements due to a cancelled class.

3. Training changes

Westcon  reserves the right to alter course descriptions, fees and availability of classes anytime without notice,
and to cancel classes, with or with­out reason (except for courses flagged as “Guaranteed to Run”).
In this case, all registered participants will receive notification in writing, via email, before the start of the class.
Participants will receive an immediate refund of all class fees or may retain their registration for the next available class.
Westcon  will not be held responsible for unexpected problems or fees associated with travel arrangements due to a cancelled class.

4. Student Cancellation Policy

The Purchaser agrees to pay the following charges to Westcon in the Event that for whatever reason a delegate fails to attend,
withdraws or transfers from a course without providing at least twenty (20) working days’ written notice prior to the schedule start of the course.
In this respect, a cancellation fee refers to a specific course date and therefore a transfer to a later course counts as a cancellation.
Written Notice of Cancellation or Transfer for Public Scheduled Courses :
11-20 working days:   50% of course fee
0-10 working days:     100% of course fee
Written Notice of Cancellation or Transfer  for Closed Company Courses :
0-20 working days:      100% of course fee

5. Payment for customers without credit line

All mentioned prices are exclusive taxes. The invoice is due to the agreed payment terms but at the latest 8 days before the beginning of the training.
Westcon  has the right to deny the access to the training if previous obligations are not fulfilled. All extra costs are charged to the defaulter.

6. Intellectual and industrial properties

Westcon  and his suppliers keep all the rights to the intellectual and industrial properties for the used material.
For the training material with intellectual and industrial properties, the participants have no right to pass and/or loan to a third party and/or multiply training and study material in any way.

7. Acceptance

By subscribing to the training, you accept this policy.